The way we work
We listen carefully
We will listen to you carefully making sure we get the details right, and will consult with you at regular intervals so that every aspect of the project is to your satisfaction. We are also able to work with your architect if you have plans already in place (and we have longstanding relationships with a number of highly respected architects that we can recommend if you don’t have one already).
We will produce an action plan with an itemised spreadsheet detailing everything from the quantity of nails through to the finishing touches. This plan will include deadlines for each phase of work, so you know exactly what is happening when. As well as clarifying when you can expect things to happen, you will also know the timing of each payment helping you manage cash flow.
We will invite you to see projects we have already completed.
We will ask you to sign a JCT Agreement for Minor Building Works, meaning that both start and completion dates are set in contract, giving you further reassurance that everything will happen when we say it will. The JCT Agreement means we only receive full payment when you are fully satisfied we’ve finished the job – a guarantee we are more than happy to make. At this stage we will also provide evidence of Public and Employers’ Liability insurance policies.
Commence with project
We will start works on time, project manage every step and take care of every detail, keeping you updated on the progress of works.
Upon completion we will ensure that our work and anywhere else that may have been affected by our activities is thoroughly cleaned by a professional cleaning contractor. Assuming that all our work has gone to schedule, we will ask you to pay half of the JCT retention, with the remainder held for a further three months.
Pay remaining funds
We will ask you to pay the remaining JCT retention at the end of three months, when you are happy with every aspect of our work.